Supporting the UN Sustainable Development Goals (SDGs)
In 2025, the Company has outlined its operational approaches and sustainability goals to ensure that sustainability activities are aligned and can meet stakeholders' expectations while driving the organization towards future sustainability. These goals are set at the organizational level under the responsibility of the CEO and key responsible departments, as well as at the departmental level. The goals of 9 key material sustainability issues are as follows:
1. Risk and Crisis Management
Development Guidelines
- Establishing plans and processes for risk management
- Comprehensive communication to foster a risk management culture
2025 Targets
- Quarterly track and report risk management results
- The Risk Index in the High and Very High risk categories has decreased (based on the performance results of the RMC)
- Conduct Risk Management Training sessions at least 1 time for annually
Responsible Person
- Risk Management Committee
- Risk Management Working Group
2. Safety and Occupational Health in the Value Chain
Development Guidelines
- Caring for the well-being of employees, customers, partners, and the environment
2025 Targets
- Zero fatal workplace accidents involving employees
- Lost Time Injury Frequency Rate (LTIFR) not exceeding 2% (measured as number of cases per 1,000,000 working hours)
Long-term Targets
- Zero fatal workplace accidents involving employees every year
- Lost Time Injury Frequency Rate (LTIFR)not exceeding 2%, with a downward trend each year (measured as number of cases per 1,000,000 working hours)
Responsible Person
- Corporate Human Capital
- Occupational Safety and Health Committee
3. Corporate Governance
Development Guidelines
- Quality of Corporate Governance and creating sustainability in business operations
2025 Targets
- Achieving a 5-Star Corporate Governance Quality Assessment Score
- Achieving 100 Points in Shareholders' Meeting Quality Score
- Passed the criteria for SET ESG Ratings
Long-term Targets
Review and develop the quality of corporate governance regularly by maintaining / upgrading the quality of corporate governance through external assessment standards, including:
- Achieving a 5-Star Corporate Governance Quality Assessment Score every year
- Achieving 100 Points in Shareholders' Meeting Quality Score every year
- Disclosure in accordance with the FTSE Russell ESG Scores assessment criteria for the year 2026
- Disclosure in accordance with IFRS S1, S2 in 2030
Responsible Person
- Office of Company Secretary
4. Human Resource Management and Employee Training
Development Guidelines
- Developing employees’ knowledge and capabilities to support business expansion and respond to ongoing changes.
- Build a talent pipeline and enhance employee potential.
2025 Targets
- The number of employee training and development is more than 20 hours per person per year
Responsible Person
- Corporate Human Capital
5. Labor Operations and Practices
Development Guidelines
- Implement policies that adhere to human rights principles, manage diversity and accept individual differences.
- Building Employee Engagement (Employee Engagement Survey)
2025 Targets
- Zero cases of human rights violations or labor disputes
- Employee Engagement Survey
Long-term Targets
- Zero cases of human rights violations or labor disputes every year
Responsible Person
- Corporate Human Capital.
6. Coping with Climate Change
Development Guidelines
- Aim to reduce and prevent organizational greenhouse gas emissions
2025 Targets
- Reduce greenhouse gas emissions (scope 1 and 2) by 10% from the base year.
Long-term Targets
Quantitative Target
- Achieve carbon neutrality by 2050
Process-Oriented Target
- Offset carbon emissions through the purchase of carbon credits
- Remove carbon through nature-based solutions
Responsible Person
- Sustainability Development Working Group
7. Cybersecurity and Information Security
Development Guidelines
- Developing the capacity to prepare for and respond to cyber threats (IT System Resilience and Verification)
2025 Targets
- Zero complaints and incidents related to information system security and customer data
- Zero Ransomware attacks
- Zero Software piracy
- Network infrastructure outage resolution within one hour
Responsible Person
- Corporate IT
8. Efficient Resource Management
Development Guidelines
- Reduce environmental pollution to promote sustainable production and consumption.
2025 Targets
- The ratio of total electricity consumption to total number of employees is less than 5,300 kilowatt-hours per person per year.
- The ratio of total water consumption to total number of employees is less than 25 cubic meters per person per year.
- Reduce landfill waste by 20,000 kilograms
- Reduce landfill waste by 40% of total waste generated
- The proportion of renewable energy consumption increased by 5% from 2024 (Loxley Group)
Responsible Person
- Sustainability Development Working Group
- Corporate Social Responsibility Department
9. Community Engagement
Development Guidelines
- Engage in various community activities, volunteer work, and activities that promote and stimulate local economic growth
2025 Targets
- Employed 55 persons with disabilities (Loxley Group)
- Enhanced access to learning opportunities for 150 individuals
Responsible Person
- Corporate Social Responsibility Department
- Corporate Human Capital