In 2024, the Company has outlined its operational approaches and sustainability goals to ensure that sustainability activities are aligned and can meet stakeholders' expectations while driving the organization towards future sustainability. These goals are set at the organizational level under the responsibility of the CEO and key responsible departments, as well as at the departmental level. The goals of 7 key material sustainability issues are as follows:

1. Corporate Governance
Development Guidelines
  • Good corporate governance and creating sustainability in business operations.
2024 Goals
  • Achieving a 5-Star Corporate Governance Quality Assessment Score.
  • Achieving 100 scores in Shareholders' Meeting Quality Score.
  • Passed the criteria for SET ESG Rating.
  • The percentage of revenue generated from innovations and achieve an average Balanced Scorecard rating of level 3 or higher.
2025 Goals
  • Achieving a 5-Star Corporate Governance Quality Assessment Score.
  • Achieving 100 score in Shareholders' Meeting Quality Score.
  • Passed the criteria for SET ESG Rating.
  • The percentage of revenue generated from innovations and achieve an average Balanced Scorecard rating of level 3 or higher.
Long-term Goals
Review and develop the quality of corporate governance regularly by maintaining / upgrading the quality of corporate governance through external assessment standards, including:
  • Achieving a 5-Star Corporate Governance Quality Assessment Score.
  • Achieving 100 score in Shareholders' Meeting Quality Score.
  • Passed the criteria for FTSE Russell ESG Scores in 2026.
  • Disclosure in accordance with IFRS S1, S2 in 2030.
Responsible Person
  • Office of Company Secretary.
  • Determine Corporate Strategy Guidelines Working Group.
2. Cybersecurity and Information Security
Development Guidelines
  • Developing the capacity to prepare for and respond to cyber threats (IT System Resilience and Verification).
2024 Goals
  • Zero complaints and incidents related to information system security and customer data.
  • Testing and risk assessment of equipment and information systems (Penetration Test).
  • Preparation of Log Monitoring reports to ensure the safety of the network system from the risk of attack.
2025 Goals
  • Zero complaints and incidents related to information system security and customer data.
  • Zero Ransomware Attacks.
  • Zero Software Piracy.
  • Recovery from Network Infrastructure Loss within 1 Hour.
Responsible Person
  • Corporate IT.
3. Risk and Crisis Management
Development Guidelines
  • Providing a risk management plan and process.
  • Communication and Cultivation of Risk Management Culture.
2024 Goals
  • Quarterly track and report risk management results.
  • Conduct Risk Management Training sessions at least 1 time for annually.
  • the Risk Index in high-risk categories decrease from 2023.
2025 Goals
  • Quarterly track and report risk management results.
  • Conduct Risk Management Training sessions at least 1 time for annually.
  • the Risk Index in high-risk categories decrease from 2024.
Responsible Person
  • Risk Management Committee.
  • Risk Management Working Group.
4. Human Resource Management and Employee Training
Development Guidelines
  • Developing employees’ knowledge and capabilities to support business expansion and respond to ongoing changes.
  • Build a talent pipeline and enhance employee potential.
2024 Goals
  • Identify successors and completely determine the IDP of all departments in Loxley PLC.
  • 80% of employees in support functions have been provided with individual development plans within their departments, and implementation has proceeded according to plan.
  • The number of employee training and development is more than 18 hours per person per year.
2025 Goals
  • Monitor the progress of succession planning to ensure full coverage for all key positions.
  • The number of employee training and development is more than 20 hours per person per year.
Responsible Person
  • Corporate Human Capital.
5. Labor Operations and Practices
Development Guidelines
  • Implement policies that adhere to human rights principles, manage diversity and accept individual differences.
  • Building Employee Engagement (Employee Engagement Survey).
2024 Goals
  • Zero Human Rights Violations.
  • Self-Assessment and review of Human Rights Due Diligence across all dimensions and fully prepare all relevant documentation.
  • Response rate from Employee Engagement Survey above 70%.
  • Achieve Employee Engagement Survey scores above level 3.
2025 Goals
  • Zero cases of human rights violations or labor disputes.
  • Development of a risk management plan addressing human rights issues.
Long-term Goals
  • Zero cases of human rights violations or labor disputes.
Responsible Person
  • Corporate Human Capital.
6. Safety and Occupational Health in the Value Chain
Development Guidelines
  • Caring for the well-being of employees, customers, partners, and the environment.
2024 Goals
  • Zero fatal workplace accidents involving employees.
  • Zero incidents of work-related injuries resulting in more than one day off.
  • Zero employees injured in the workplace to the extent of taking more than one day off.
  • Lost Time Injury Frequency Rate (LTIFR) not exceeding 2%, with a downward trend each year (measured as number of cases per 1,000,000 working hours).
2025 Goals
  • Zero fatal workplace accidents involving employees.
  • Lost Time Injury Frequency Rate (LTIFR) not exceeding 2%, with a downward trend each year (measured as number of cases per 1,000,000 working hours).
Long-term Goals
  • Zero fatal workplace accidents involving employees.
  • Lost Time Injury Frequency Rate (LTIFR) not exceeding 2%, with a downward trend each year (measured as number of cases per 1,000,000 working hours).
Responsible Person
  • Corporate Human Capital.
  • Occupational Safety, Health and Working Environment Committee
7. Coping with Climate change
Development Guidelines
  • Aim to reduce and prevent organizational greenhouse gas emissions.
2024 Goals
  • Preparation and reporting of Loxley Plc.’s greenhouse gas emissions data for Scope 1, 2, and 3, to establish the Company’s baseline year data.
  • The amount of greenhouse gas emissions reduced from various activities is 27 tCO2e
2025 Goals
  • Reduce greenhouse gas emissions by 10 percent from the base year.
Long-term Goals
  • Reduce greenhouse gas emissions by 20 percent compared to the base year data in 2030.
Responsible Person
  • Sustainability Development Working Group.
  • Corporate Social Responsibility.