The Company has also encouraged its subsidiaries to establish the “Personnel Nurturing Center” to support the training and potential development of their employees who have worked in the information technology line or any related lines. The Center is also an apprenticing area for students from several universities that are the Company’s alliances. This Center encourages the employees to initiate, create, and develop various business innovations for public and environment, and to improve their working through the Internal Hackathon activity, which is the forum allowing the employees to present their technological innovations, to have knowledge sharing between departments, and to have skill development through e-Learning system. In 2024, there were the total of 420 employees attending the skill development courses and receiving the certificate from the Security Awareness program. In addition, 4 social and environmental innovations were created, which included e-Sign system, e-Form system, e-Stamp system, and inter Active e-Learning system. In this regard, two innovations could be further developed to be the business innovations, that is, e-Sign system and e-Stamp system.

In 2025, the Personnel Nurturing Center was upgraded to the “PCC Evolution Space,” offering a total of six training programs to 77 participating employees. As a result of the program, employees collaboratively developed a new innovation, “Pro-Sign,” to address customer needs for electronic document signing. This innovation can be further developed into a business innovation in the form of a service package, integrated with the Data Gateway Platform. The solution combines e-Tax Services and e-Signature technologies to deliver a comprehensive end-to-end tax transaction service.